Managed Services – 2G / 3G / LTE Networks

Avacend’s Managed Services builds on the experience of turkey solutions. The key difference is mutually agreed service levels and predictable fixed monthly cost to clients. Avacend’s Managed Service program is designed to provide peace of mind to clients and preserve the bandwidth to focus on core processes. Currently Avacend offers Software as Service for Business Intelligence, Advanced Help Desk Services for telecom networks, Technology Infrastructure management, Payroll Services, Remote Network Monitoring & Management. Driven by client needs, Avacend continues to expand managed services offerings.

  • Managed Services encompassing the RF, Transmission, Core, Networking domains for the Telecom Operators.
  • Operation and Maintenance of both the Active & Passive components of Telecom Networks at L-1, L-2, L-3 levels.
      • Preventive Maintenance aimed at ensuring 100% network uptime are conducted as per the agreed check list and pre-define time schedule.
        The Preventive maintenance covers Alarm monitoring on site & thru’ NMS (Network Management System) of the Microwave, BTS, MUX & Routers, VSWR Measurements, Weatherproofing of cables and connectors, Diesel filling, Inspection of Site infra such as Diesel Generator, UPS, AMFS, Battery bank, Aircon, Fire Alarm system, Solar panels.
      • Corrective & Breakdown Maintenance – Trouble shooting, Fault Localisation, Hardware & Software fault rectification, Card / module / equipment Replacement, Root Cause Analysis.
  • Hardware and Software Upgrades
  • Configuration Management including NMS.
  • Audits
    • Quality Audit of site installations
    • Network Audits for general evaluation of the network performance.
  • System Upgradation & Capacity Management
  • RF, Core & Transmission Network Design and Optimization.
  • Logistics & Warehouse Management
    • Warehouse inventory Management
    • Stock reconciliation & Inventory Control
    • Generating Daily MIS reports

 
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